Ordering your building
After saving a design you will be sent an email with a link to return to it at a later date, or you can go ahead and place a deposit with a debit or credit card. After the deposit has been paid, you will receive a confirmation email. We will then check the design over and process – we will contact you with any queries or to discuss any necessary amendments. If you are not ready to receive the building, delivery can be delayed up to three months from receipt of deposit.
Prices
Prices include VAT at 20%. Some areas may require additional delivery charges if not within 50km of a retailer – please contact us to enquire. Delivery is currently unavailable to Scotland.
Guarantee
Buildings are supplied with a standard 12-month guarantee covering faulty parts and workmanship. In the unlikely event you have a have a problem that needs addressing please contact the retailer you ordered the building from. Photos may be required so the problem can be assessed. Timber is a natural product subject to shrinkage and expansion throughout its lifespan. Cracks, splits, loose knots, resin pockets and general movement are beyond our control and not considered a fault. Most buildings are made to order and cannot be cancelled once the manufacturing process has commenced. The guarantee covers the cost of replacement goods only. Components should be inspected for problems before assembly to allow for replacement parts to be supplied if required. Albany Shed Co Ltd are not responsible for any costs incurred due to the incorrect manufacture of products, missing items or delayed delivery. We do not recommend storing items in outdoor buildings that could be adversely affected by damp air. We recommend not leaving items unchecked for long periods and to regularly open the shed door to allow fresh air to circulate. Failure to do so will increase the risk of mould developing. Items should be dry prior to storing in your shed. Please consider whether items are suitable for storage in an outdoor building before putting away. We recommend you check if your building is covered by household insurance in case of storm damage etc.
Why do you not offer a 10 year guarantee like I have seen on other websites?
This is used as a selling point by some other suppliers. However, if you look into the details of these guarantees you will discover that this is essentially only an “anti-rot†guarantee that is void if you do not treat the building every year with a high-quality wood preservative, as well as a long list of other terms & conditions, so does not really mean anything. We agree that a regular coat of quality treatment is the best way to keep your building in good condition – if you do this your building should not rot for a long time!